How to check if a suburb or postcode is serviced

Created by Kiel Geiger, Modified on Fri, 30 Jan at 4:26 PM by Kiel Geiger


To check if a customer's suburb is being serviced, please follow the steps outlined below:



1. Log in to the Be Cool Portal with your credentials. 







2. On the upper right-hand side of the page, click on the 'Delivery' dropdown, and then 'Zones'. 





3. On the suburb field, please enter the suburb where the customer's address is located. 





Note: Please note that not all suburbs under a postcode is serviced so it is recommended to search using the suburb instead of the postcode. 

  





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